We know you care about how your personal information is handled. This Privacy Policy explains exactly what data 22two collects from players in the Philippines, why we collect it, how it is stored, and who — if anyone — we share it with. Reading this page takes only a few minutes and gives you a clear picture of your rights as a registered player on our platform.
When you register for an account on 22two, we collect the personal details you provide directly — including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a copy of a valid government-issued ID as part of our identity verification process, which is required before you can make deposits or withdrawals in Philippine pesos. During normal use of the platform, we automatically record technical information such as your device type, browser version, IP address, and session timestamps. Payment-related data — including transaction amounts, payment method types, and transaction reference numbers — is retained for financial compliance and dispute resolution purposes. We do not store your full card numbers or banking credentials directly on our servers; payment processing is handled through secure third-party gateways that operate under their own data security standards.
The primary reason we collect your personal information is to operate your account safely and to deliver the sports betting, lottery, and casino-style entertainment services you signed up for. Your contact details allow us to send you important account notifications, transaction confirmations, and — where you have opted in — updates about promotions and offers relevant to players in the Philippines. We use your identity verification data to comply with applicable anti-money laundering and responsible gaming regulations, which require us to confirm that every registered player is who they say they are. Technical and usage data helps us improve platform performance, identify and fix errors quickly, and optimise the mobile browsing experience that Filipino players rely on. We do not use your personal data for automated decision-making that produces legal or similarly significant effects on your account without human review.
22two does not sell your personal information to advertisers, data brokers, or any third party for commercial purposes. We share data only where it is strictly necessary to operate the platform or comply with legal obligations — for example, with licensed payment processors who handle your PHP deposits and withdrawals, with identity verification services that confirm your documents, and with regulatory authorities when required by law. Any third-party service provider that receives your data is contractually required to process it only for the specific purpose for which it was shared and to maintain security standards consistent with our own. In the event of a legal investigation or court order issued under Philippine jurisdiction, we may be required to disclose account and transaction records to the relevant authorities. We will always inform you of such disclosures where we are legally permitted to do so.
We use industry-standard encryption protocols to protect data transmitted between your mobile browser and the 22two platform, so your login credentials, personal details, and payment information are never sent in plain text. Access to personal data within our organisation is restricted on a strict need-to-know basis — only team members who require the information to perform their role can access it, and all access is logged and audited. We store your data on servers protected by firewalls, intrusion detection systems, and regular security assessments. In the unlikely event of a data breach that could affect your rights or freedoms, we will notify you and the relevant Philippine regulatory authority without undue delay in accordance with applicable data protection rules. Despite these measures, no internet transmission is completely risk-free, so we also encourage you to use a strong, unique password for your 22two account and to never share your login details with anyone.
You have the right to request a copy of the personal information 22two holds about you at any time. Submit your request through the FAQ page and we will respond within the timeframe required by applicable Philippine data protection regulations. The copy we provide will include all key categories of personal data we process in connection with your account.
If any personal data we hold is inaccurate or out of date, you have the right to request a correction. You can update basic account details directly from your profile settings, or contact our support team for changes to verified identity documents. We will process correction requests promptly and confirm once the update has been applied to your account record.
You may request the closure of your 22two account and deletion of your personal data at any time. Please note that we are required by law to retain certain transaction and identity records for a minimum period after account closure to meet our regulatory obligations. Once the mandatory retention period has passed, your data will be securely deleted from our active systems.
22two uses cookies and similar technologies to keep you logged in securely during your session, remember your language and display preferences, and collect anonymised analytics data that helps us understand how Filipino players use the platform so we can improve it. We do not use third-party advertising cookies or share tracking data with ad networks. Essential session cookies are required for the platform to function and cannot be disabled while you are using the site. Analytics cookies are collected in aggregate form and do not identify you personally. If you prefer not to accept non-essential cookies, you can adjust your browser settings at any time — though this may affect some features of the platform experience on your mobile device.
Our FAQ page covers the most common privacy and account queries in plain Philippine English. You can also review the Terms and Conditions for the full rules governing your account, or visit the Responsible Gaming page to learn about the tools available to help you play safely. Ready to get started? Registration is free and open to all eligible players in the Philippines.